A three-fold acceleration in receivables collection. Xelto technology replaces mass, ineffective messages with intelligent dialogue, automatically adapting the contact strategy to each debtor's profile.
Long receivables collection cycles and payment backlogs created constant pressure on the company's cash flow. An overstretched team was running mass, non-personalised communication with debtors — without risk analytics, without segmentation, and without a consistent contact history. The lack of a systematic approach to negotiations meant that debt recovery was slow, costly, and led to deteriorating relationships with counterparties.
A complete shift away from mass reminder spam towards deep analytics. AI scoring segments debtor risk and selects the optimal communication strategy for each individual case. Promise-to-Pay algorithms monitor adherence to payment commitments and automatically escalate delays. Negotiation Agents conduct amicable negotiations while maintaining a full history of every interaction — without losing the personal character of the conversation.
A threefold acceleration in receivables recovery and a direct improvement in cash flow — unlocking frozen capital as the fastest, most measurable proof of AI's value in financial processes.
90% reduction in operational team working time and 95% process efficiency in debtor communication — without losing the personal character of each interaction or damaging counterparty relationships.
Results measured over a 12-week pilot at a financial services enterprise. Metrics derived from operational audit conducted at end of deployment phase.
Book a consultation with a Xelto AI expert. In 30 minutes we'll show you what a deployment could look like in your collections process.
